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Province of BC Update - November 17th, 2021
As an update to the current weather events in British Columbia, please note that effective noon today, the government is declaring a provincial state of emergency to mitigate impacts on transportation networks and movement of essential goods and supplies, and to support the province-wide response and recovery from the widespread damage caused by severe flooding and landslides in British Columbia.
BN3TH orders to all Canadian addresses ship from our distribution centre in Surrey, BC - an area that is geographically close to the flooded areas. While there has been no impact to our distribution operations, there are possible implications to our delivery capabilities. At this point freight is still moving from all regions, though with some contingency plans in use. All carriers are focused on safety first and minimizing disruptions to service next. In general, only service areas currently under water are not receiving any deliveries at all. All other regions are being serviced as best as possible but please expect extended delivery times.
Please note that we are continuing to handoff all orders to our carriers within our usual 1-2 business day timeframe. At this time, we will not be offering Express Shipping until further notice. If you placed an order prior to the weather event of November 15th, 2021, please refer to your shipping confirmation email sent from firstname.lastname@example.org which will contain your tracking number. By clicking this number, you will be taken to a page displaying your shipment's status with any updates to its progress made by the respective carrier.
If you wish to place an order and would like further information on transit times, please note that at this time we are processing and shipping orders as per usual, but do feel free to contact us at email@example.com if you have any questions.
Thank you for your understanding.
The BN3TH Team