LIFE CHANGING OR YOUR MONEY BACK. If you don't like 'em, return 'em, and get your money back. Sale items are final sale. No returns or exchanges – No exceptions. Please note that full-priced items purchased using discount codes not considered final sale.
HOW IT WORKS
Our promise is that you will love your experience wearing BN3TH. Purchase a pair and try them out. If you receive your items and are unhappy with them in any way, please fill out the form below detailing your issue.
Returns only apply to product that has been purchased from our BN3TH.ca online store(s) (North America) within 30 days of purchase. If your return is approved, we will refund 100% of your order excluding outbound shipping costs.
If requesting an exchange or store credit, your replacement order will be sent out once your return has been approved by a BN3TH representative.
Local Retailer Exchanges & Warranties
Items purchased from local retailers, not from our online store(s), can only be exchanged, not refunded, and customers are responsible for all shipping expenses in this case. The same dates & rules apply as listed above.
We offer a 6 month manufacturers warranty on all products purchased from our North Americas websites/stores with proof of purchase. Please note that this policy does not apply to products that have been damaged by misuse, accident, modification or purchased from a third party seller that is not an authorized BN3TH retailer. Please note any replacement pairs provided cannot be warrantied.
Once your submission has been reviewed, you will receive a response from one of our customer service representatives with the next steps. Please do not send items back without speaking to a BN3TH Representative first. They will be returned to sender.