FAQ

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PRODUCT INFORMATION

What are your Carbon Offsetting efforts?

Our MyPakage Pouch Technology™ is a 3-dimensional pouch that lifts and supports the male package, separating it from the rest of the body. This differs from regular underwear that is 2-dimensional. The shape of the ‘pouch’ means that they eliminate skin-on-skin contact, so sweat and heat are reduced and chaffing is a thing of the past!

Boxer Briefs are our most popular style and have a 6.5” inseam. Trunks are half that length, with a 3.5” inseam.

Absolutely! Our MyPakage Pouch Technology™ lifts and supports the male anatomy, eliminating skin-on-skin contact while our innovative design eliminates chaffing and irritation. Our Pro and Entourage series are moisture wicking, quick drying, and designed to move with you.

Yes! The Pro or Entourage series are the quickest drying and wick moisture away from the body, while offering great support in the water!

It depends on your lifestyle and activities. Email or call one of our amazing customer service agents if you need some help figuring out what style is best for you!

Underwear is one of the most washed items in our lives. We’ve designed our product to be thrown in a cold wash and then tossed in the dryer - it’s that simple. We recommend washing your BN3TH products with similar fabrics and avoiding towels and other abrasive materials. 

Of course! THE BEST, FIRST THING YOU PUT ON EACH DAY OR YOUR MONEY BACK. If you feel our BN3TH products do not meet your expectations you can get your money back within 30 days of purchase. This applies to full priced product purchased from our online store(s) only. Sale items and hats are final sale. Items purchased from local retailers, not from our online store(s), can only be exchanged, not refunded, and customers are responsible for all shipping expenses in this case. You can read about how it works here.

As part of a global family, we’re more than happy to support the communities that help us deliver BN3TH to you. Our local team HQ is in Vancouver, Canada and our innovative designs are brought to life in a state-of-the-art facility in China. We’ve made every effort to find a location capable of producing the highest quality, sustainably sourced with ethical processes and our partners in China came out way ahead. They’re leading the way in environmentally-focused practices, like our use of TENCEL™ Modal fibers, where 1,800 pairs of BN3TH undies are made from just 1 tree, and for every 1 tree used, 1 tree is planted. For more information on our team, their radical quality of work, and their huge steps forward in environmental standards, check out our blog post:

READ BLOG POST

While the TENCEL™

Modal fibres alone are compostable, and offcuts from the manufacturing process are biodegradable, BN3TH underwear is mixed with 5% spandex to increase longevity and stretch, so aren't able 100% compostable at this time.

LEARN ABOUT OUR SUSTAINABILITY EFFORTS

We currently offset carbon emissions for all products made with TENCEL™

Modal that are sold on BN3TH.ca and BN3TH.com. To see the renewable projects we continue tp support to offset our emissions, click the "Carbon Neutral Product" link on all TENCEL™ Modal products. Lastly, at BN3TH we're committed to only supporting renewable and social projects, and do not buy carbon credits like other companies. We're not perfect, but we're trying.

LEARN ABOUT OUR SUSTAINABILITY EFFORTS

SIZING

We currently offer products for sizes 28-40 (XXS-XXL). We want all body types and heights to feel confident in BN3TH. If you’d like to see an additional size added to your selection or have any feedback, please fill out our contact form as we take all feedback into consideration in our designs.

Of course we do! Check it out here.

The inseam is the measurement of the inside leg of our products from the bottom of the crotch, to the bottom of the leg cuff/seam.  See our size chart here for more details.